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Make a Complaint

Trading Standards are aware that all businesses, even those delivering the best customer service, may receive a complaint at some time whilst being in business. Most good business owners will want to do what they can to resolve the matter and to try to ensure that you are happy with the outcome. Many complaints can be resolved without any Trading Standards involvement, so in the first instance we would advise that you put your complaint in writing to the individual trader, allowing a reasonable time for a response. We would advise a proof of postage is obtained for any letters sent, and to keep copies of any letters you have sent. If the matter remains unresolved, please contact us using the form below.

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