Comments from consumers who have used this trader
Just to say a big thank you for a job well done! The seats look new and weâd forgotten what colours the carpets really were! Opening soon and Iâm sure our patrons will appreciate the clean and safe theatre.
Kerrie did a fantastic job on my upstairs carpets. They look so much better and they smell lovely now too. Would definitely recommend!
Fantastic customer service. Friendly people, efficient service and the cleaning finish was excellent. Thank You
Thank you for the quality work and the fantastic customer service, I will certainly use your business again.
A big thank you to Simon and Keri for the very hard work that they put in cleaning the carpets and rugs at Houghtons Barn. My wife Karen was not here when they did it but was delighted with the results when she came home. They were professional and friendly and flagged up issues and then resolved them. I would not hesitate to recommend your services to anyone else.
WOW! Simon and Kerrie were amazing! when they arrived all COVID procedures were met and Kerrie explained to be the process and answered any and all questions that I had. Not only were they efficient and did an amazing job, they also left me some stain remover as a moving in present. Honestly can't say enough about how professional and excellent they were. Thank you so much for the clean carpet and it smells LOVELY!! will definitely use them again and will be recommending to my friends and family :)
Had Our carpet and Leather Suite cleaned by Gerrard's Carpet Cleaners today ,everything has come up like new , we will definitely be using this company again they provide a really great service ,Thanks for Your hard work.
Suite Clean - Professional service. Great team and friendly customer service. Will definitely use again.
Excellent service today from Gerrards Carpet & Upholstery Cleaners. They came and cleaned all my upstairs carpets and they now look and smell like new. There was a slight accidental issue that was resolved in a very professional manner, with fantastic service received. I will definitely be using their services again and would highly recommend. To the gentleman who carried out my cleaning, many thanks for your services today.
Professionalism, Punctuality, Quality, Responsiveness, Value Excellent results, brought our carpet back to new. Don't waste your time with any hired unit as we have in the past, Gerrards are the only option for us now. Our carpets are pristine again and it feels like a fresh new home. All dirt is extracted and uses some clever pH neutral cleaners to breakdown the dirt. Top results and well recommended! Dried quickly too soo very convenient.
2 weeks ago I had some rugs that had been in the attic uncovered for around 10 yrs....to be honest I didn't really expect much but wow! The result was astounding. Right from first contact Sharon was so helpful, polite, professional and patient as I had many queries. The whole process was so easy ...which was appreciated. All covid procedures were put in place and this made me feel comfortable. Simon arrived and again was so professional and polite. He even went above and beyond when a heavy parcel was unexpectedly delivered and brought it in ! The prices were astounding and it was no bother when I asked for an extra clean on a small area at the last minute. Simon also left a spot stain remover which i have since used and again it is top notch quality I cannot thank Simon and Sharon enough I don't think they realise how worried and nervous I was initially but the whole experience was brilliant. I absolutely recommend this company and will definitely be using again. Thankyou so much for all you did. You are amazing.!
Very helpful lady regarding a coffee stain. Cleaning arranged. The work was completed and we are delighted with the results. The team who did the job we're professional and thorough. I would definitely recommend this firm.
Carpets cleaned today by this company, can't recommend them enough carpets look like new and a reasonable price and professional service.
Fantastic service from start to finish. Everything explained when booking and then on arrival. Very professional and friendly staff . Carpet looks like new . Would definitely recommend
Had lounge carpet yesterday... Extremely professional especially in current situation.. Wore mask and adhered to social distance.. Carpet is lovely and clean and fresh smelling again..mych to other half's smugness... As that puts me out of talking him into new carpet.. Thanks guys????????but seriously.. Thanks. Well worth getting professionally cleaned as even though have a carpet cleaner the stains still soon show through.. See you 2021..????
Absolutely outstanding service. The carpets throughout the house look like new and smell divine. Friendly, professional and courteous service. Would 100% recommend and will be using again.
Wow, if I could give you 20 stars I would. What an absolutely outstanding job. The equipment used is just absolutely out of this world and the end results just proves how amazing it really is. The up most care was taken to protect the skirting boards, furniture and most importantly the carpets. The staff have been amazing throughout the whole process, from booking to finishing and implementing Covid procedures throughout the whole clean. I 100% recommended Gerrards to anyone considering any carpet or furniture cleans in the future.
Excellent team, fantastic service... absolutely the go to company for me. Used Gerrards twice now, wonât go anywhere else.
This was a fantastic experience right through from booking to completing the incredibly thorough cleaning of our lounge sofas and footstool, along with scatter cushions and a wool rug. The sofa has taken some hard wear with two young boys trampling over it. There were lots of stains on the footstool and they literally made it look like it was brand new. The sofas also came up like new and they worked really hard on my wool rug to make it look great. The father/daughter team were also incredibly honest and offered to just do a patch test on the rug & sofas first to check they would come up as clean as I had hoped before committing to the job, which I thought was very decent of them. They also warned me about the drying time and explained how I should leave them to dry naturally, which was helpful. I was in no rush for them to dry, but they were keen to explain it could take at least 4-6 hours, which was perfectly fine as my own common sense would have told me it could be at least 10 hours or so before I would expect to be able to sit on them again.I would 100% recommend this company as they were professional, honest and really tried their absolute best going over my sofa twice to ensure I got the result they wanted me to have.Thank you so much for great job!
Gerrards recently cleaned all my carpets and setee and what a fantastic job they have done from start to finish they provided a professional first class service. I would have no hesitation in recommending Gerrards to anyone and I will certainly use there services again.
Thank you for the service you provided you made it painless for my mother.
Fabulous service and cleaning by Gerrards. Canât recommend them enough. A long term stain disappeared in one visit.
Excellence service: Brilliant experience from start to finish Social distancing was observed but still very friendly. My lounge suite and carpets cleaned to a very high standard. I would recommend this company to everybody.
Absolutely amazing results on ultra dirty carpets, (thanks to builders and my very old dog)! Strongly recommend Gerrards!! I will definitely be in touch in the future, and thank you so much.
Having taken over a pub and completing major renovations inside I thought the carpets may have been beyond recovery by cleaning. Gerrards came highly recommended to me by my sister who had used them previously, so I gave it a go not expecting much. They were incredibly professional and very reasonably priced. They arrived when they said they would and the carpets came up like new. The equipment they use is amazing and the carpets dried very quickly. I saw the 80 gallons of liquid extracted from the carpet and it looked like engine oil. I highly recommend Gerrards, give them a go, they saved me a fortune and even returned the following day to give me a bottle of hard floor cleaner.
Sofas and carpets look like brand new. The sofa was very heavily stained due to my toddler! Now it is all clean and perfect. Very efficient and top quality service. Thank you so much.
Gerrard's did a fantastic job of cleaning our suite yesterday. Even managed to get the jeans transfer dye out of the sofa! It looks amazing! Highly recommend.
Exceptional Service from the quotation to the carpet cleaning. They were very punctual and very knowledgeable. We are delighted with the end results. The carpet pile has returned.
Great Firm - Love them, will use them again for my furniture and carpets.
Carpet Cleaned - Looks Like New Carpet literally looks like new, had it cleaned a few times over the years by Gerrards and wouldn't hesitate to recommend.
Excellent service from first contact through to payment. Really helpful and super friendly. The sofa's have come up as good as new. Would highly recommend.
Thankyou for a fantastic service well recommended. Carpet looks brand new and you went beyond and cleaned our carpet in the hall without asking and no extra charge. very impressed thanks again will use service again when needed
We had our carpets cleaned for the first time by Gerrards today after our old ones retired. The service provided was excellent. The procedures in place for social distancing were sent prior to the appointment and followed to the later on arrival. Simon arrived on time and we spoke about the job first. The carpet was heavily soiled and has been cleaned like new. Simon gave some great advice about carpets and how to keep them until he returns in future. He also left us with a bottle of professional stain remover and 2 bottles of anti viral hand sanitizer. I cannot recommend this company highly enough in fact I have already recommended 2 new customers since the visit. If you have any carpet cleaning issues I would highly recommend Gerrards.
Very efficient and proffessional. The lounge carpet now looks like new again, thanks You.
Second time I've had my front room stairs and landing carpet done by Gerrards. Can't fault them, they turn up on time, they're professional, efficient, friendly and, I think, very good value for money. My carpet was in a right state after recently redoing the garden and some of the dirt ending up in the house, I also have a dog that likes to eat food on the carpet so it was no small job but the carpets look like new again. I won't hesitate to have them back when it nest needs doing. For the price they charge and the results you get it isn't even worth attempting it yourself.
First class service when booking the dates suitable to the areas being able to be made accessible, Sharon was able to move their schedule around to suit our dates, guidance was given on the movement of furniture etc to the point that I was assured that everything would be moved by the technician on the day. Very prompt arrival on the day and after a quick check the access areas were protected and the work was completed most efficiently. I did ask for a additional area to cleaned and this was done after the main carpets had been finished.Overall this was a first class service done with exceptional thoroughness and I would recommend Gerrards without hesitation..
Had my carpet cleaned today and itâs come up spotless. Not only visible dirt banished but the heat of the clean banishes most germs too I bet! No more shoes in the house here ????. Iâve used other companies in the past but no one has spent as much time or managed to get it as clean as it is now. Thanks Gerrards
I didn't believe in miracles - until the Gerrards came and cleaned just about every piece of upholstery in the house. The dogged determination with which they tackled removing stains from carpets and cushions was something to behold. Everything they cleaned now looks as good as new. This service is worth every penny spent on it. Thanks very much for a first class service.
Completely transformed our carpet. We have a cat, a cocker spaniel and we live on a building site. Our carpet takes a battering. No amount of vanish carpet gold made a difference, not for the lack of trying. Gerrard's fit us in really quickly (at our unreasonable request), they charged a reasonable price and they're fine for moving furniture at our convenience. Now our carpet looks brand new again and we are feeling much more house proud. Will only use Gerrard's moving forward!
Fabulous service, I could not be more pleased with the result. Professional family run business, a firm which genuinely cares about the service and itâs customers, I would not hesitate in recommending them!
Had our living room, stairs & landing carpets cleaned last week by Gerrardâs and they did a fantastic job! Carpets look like new again - they also smell lovely and only took a few hours to dry Would definitely recommend this family business!
I cannot recommend this company highly enough. My carpets were cleaned using professional equipment and were left looking like brand new. Why risk choosing an inferior carpet cleaner who may shrink, soak or generally ruin your carpet when for a very reasonable cost you can have the job done by professionals. Simon and Kerry were courteous, friendly and made sure I was happy with the job before they left. An added bonus is they leave you with a bottle of stain remover, which worked miracles when my husband previously spilled red wine on our very light lounge carpet! I would never consider using anyone else.
Don't go anywhere else, these guys are fab!Fabulous service. I could not be more pleased with the result. Professional family run business, a firm which genuinely cares about the service and it's customers. I would not hesitate in recommending!
... had our living room carpet cleaned earlier today by this company (found on Facebook) and I can't rave about them enough!!! ???? ... Kerrie was a pleasure to have in our home, so friendly, easy to talk too and most importantly hardworking!!! ???? ... she did an amazing job in making the carpet look just like new again!!! Thank you so much!!!!!!!!!!!!
We have used Gerrards a number of times and the results are always excellent! Itâs nice to use a local family firm who are always helpful and provide an excellent service. Would have no hesitation in recommending them to anyone! I also wanted to say thank you for the amazing transformation of our carpet and chairs that Simon did today - can you please pass my thanks on to him.
Absolutely fantastic job as well as service. You couldnât wish for nicer people to come into your home, from booking to the job being done they are a lovely family run business that really care about what they do!
Don't normally leave reviews, but felt I had too in this case. An excellent father and daughter customer orientated business. I have to say that from start to finish all they had in mind was customer satisfaction. Bedroom, Lounge, hall, stairs and landing Carpets and 3 & 2 seater suite were all cleaned in under 2 hours. Once complete they looked and felt like new carpets and suite. If you are looking to have your upholstery and/or carpets cleaned, you cannot afford to go anywhere else. Very highly recommend Gerrards, who made everything effortless and only had the customer in mind at all times.
Thanks for a great job, as ever. Kerrie is a credit to you!
Great service from start to finish. Friendly, efficient and did a great job transforming a well loved rug back to excellent condition.
We have recently moved to a new house and were so happy we were able to use Gerrardâs again. Theyâve always done a fabulous job for us previously. Iâve just got home and seen how lovely our carpets look. The grease/oil marks have completely gone! Many thanks to Simon and his daughter for all their hard work.
Very efficient. Pleased with the end result. Will use Gerrards again.
Had my carpet cleaned today, i am very pleased, the carpet is not only brighter and fresh but also back to it's original thickness, the carpet is like new thanks to gerrards. Very professional staff , Thank you. Jennifer.
Fantastic service from start to finish - 5 âââââ doesn't do this business justice I was all for going out buying a new carpet but thought I would try these guys as the carpet I had wasn't old or cheap and I was amazed by the result. My carpet is cleaner than when I had it fitted - Kerrie was my technician on the day and she was a true professional from start to finish. Well done guys I will most definitely recommend you to all my family and friends xx
Great value for money. The lady was really friendly and the job was done in less time than I expected. My front room carpet was a bit of a mess before but that and the stairs and landing have come up like new. So so pleased and will be booking again for my bedroom and sofa soon. They rang the day before to confirm the appointment was still ok for me and they also gave an hours time slot for arrival when booking and turned up in that hour which I was very happy with. All the people I spoke to on the phone were really helpful and I can't fault the service or the results. Would highly recommend!
Very happy with the Quality work carried out, Kerry did outstanding no fuss, first class job, highly recommended, use this company for many years Thanks Gerrards Carpets
Just had my living room carpet cleaned by Gerrards. I've never had a carpet cleaned before and I am amazed. It's come up lovely, like new! I'm thrilled to bits.
Just had a rug, bedroom carpet and three piece sofa cleaned. Absolutely amazing results with everything they have done. I didn't think the sofa was that dirty until I saw them cleaning it. Carpet, rug and sofa now looks brand new again. Fabulous work and can't praise them enough!
Excellent Service! Excellent service once again from Gerrrards!! I have been using this company for many years and they are friendly, professional and have exceedingly high standards....my carpets are like new!! They are a pleasure to deal with and I will continue to use them for many more years, thanks again!
Carpet Cleaning Excellent service. Carpet has a new lease of life. Would certainly recommend
Great job !! Had my hall, stairs and landing carpet cleaned by GerrardÃ¢â¬â¢s. We have recently had a fundraiser at home with 70+ people present which took its toll on a creamy coloured carpet- generally grubby and some stains from spills !! The carpet looks wonderful, clean and springy to walk on ! Excellent service, friendly and very affordable, completed in just over an hour. All dry by that evening. This is the second time I have used this company, I would happily recommend them.
I would 100% recommend Gerrards fantastic job, reliable nice friendly staff, great price will defo use again in the future.
Just had my carpet cleaned by Gerrards carpet & upholstery cleaners,as l had accidently walked oil all over it. I did not think it would come out, but it did and it looks like a new carpet. Thank you Simon Gerrard . Would highly recommend them!
The quality of service provided by Gerrards has been amazing. They really demonstrated their vast experience in carpet/upholstery cleaning with their understanding of fabrics and carpet materials. My carpet and settees have come up looking as good as new, despite being 10 years old. I would highly recommend this business.
Thank you to Simon who came to clean my suite, he has done a fantastic job. It's an old suite and looked like it needed replacing but not now. Thank You.
The father and daughter team of Simon and Kerry were both very professional and very friendly. I must admit I engaged Gerrards because they are a small family firm and came highly recommended by the Wigan Trusted Trader Scheme. Also when I initially rang and spoke to Sharon, (wife and mother) she gave me a lot of confidence in Gerrards. They use up to date equipment and have many years experience.I particularly liked the fact that the owner, Simon would be doing the work. I am absolutely delighted with the cleaning work carried out on my two 3 seater sofas and a chair. It was a pleasant surprise that they did the matching cushions as I had not expected them to be part of the job. I would DEFINITELY ask Gerrards to come to my home again and I would DEFINITELY recommend them to any one needing cleaning work carried out. I must admit that I am quite a "picky" person and like things to be right. I was impressed with the service given and the value for money. My suite looks brand new. THANK YOU TO ALL INVOLVED. Janet
Excellent service. I stupidly dropped make up on my very light bedroom carpet . They came the same day I contacted them and did an excellent job. No trace of any make up carpet looks like new. Would definitely recommend them.
Amazing service, just had my lounge carpet cleaned and couldn't stop saying "wow"
My cream carpets look brand new!!!!! Thank you
Well just had lounge and bedroom carpets cleaned and what a fantastic job. So pleased. If you need your carpets cleaned, look no further. I can definitely recommend. Prompt and very professional. .. Thankyou
So Gerard's did a Facebook competition.. the prize was ÃÂ£70 worth of Capet cleaning for FREE! I entered and I won! Not only did they do my whole living room but they also did my hall stairs and landing! What can I say the results are amazing! The staff were so polite and helpful.. I didn't need to do anything at all.. and was all complete within an hour! My carpet looks and smells brand new! I am more than happy with my results.. I'll be deffo using them again and would recommend to anyone!
I use Simon at least once a year the results are always 100% as is the service. Can't recommend these guys enough.
Absolutely fantastic service from start to finish. Kerrie has made my lounge, dining room, stairs and landing carpets look spotless and new again and they smell so lovely and fresh. Would not hesitate to highly recommend Gerrards. 5 star service and 5 star results. Thank you for doing such a wonderful job.
Thank you so much for cleaning my living room carpet. I can not believe how clean it is. I would definitely being booking you again.
I had my 10 year old carpets cleaned this afternoon and they look like new. Thank you Kerrie
Had my stairs and landing carpet cleaned by Simon and Keri today and it looks amazing, its brought it back to life. Would highly recommend this company wouldnt use anyone else now.
Simon arrived at the agreed time (despite the weather). He was polite, professional and worked very hard when cleaning our leather sofas. He did a fantastic job and our white leather sofas now look like new. Gerrards were excellent from the initial booking of the appointment to Simon completing the cleaning. Thank you
I had a prompt response upon my initial enquiry and everything else followed. The clean was of a very high standard and I was impressed with the cost. I would definitely recommend.
Excellent service and quality as usual.
Hi Sharon, Just wanted to message you what a great job Simon has done. My carpet looks like new again as it's not very old. Thanks so much really satisfied with the cleaning.
Very pleasant workers. Clean and tidy. Will certainly recommend and employ again.
Better results than I ever hoped for. Very Excellent Traders. Friendly & VERY Professional.
From first telephone call to Gerrards every aspect of service was excellent. True professionals, who live up to their reputation of delivering an excellent service with very good customer care. Delighted. Lynne Nicholls
GREAT SERVICE. EXPLAINED EVERYTHING HE WAS DOING. HIGHLY DELIGHTED WITH THE RESULTS.
We are more than satisfied with the results. The carpet looks like new! Very professional and quick service. Will definitely use again. Excellent.
Gerrards do a great job, our suite looks like new. They are a good company, with a good machine and set up. You can't go wrong with Gerrards.
A Big Thank You to both Sharon & Simon for an excellent, professional job and IÃ¢â¬â¢m really chuffed with the results. Excellent, personable communications throughout the booking stage, and the whole process was very efficientÃ¢â¬Â¦ All-in-all, IÃ¢â¬â¢m very pleased to have chosen Gerrards and Thank You for the very positive experience.
Dear Mr and Mrs Gerrard,I just want to thank you for your fantastic service over the years here at Bramble Cottage. We have just agreed a sale on the house and we are moving to the Lake District in the next few weeks. I just wondered if you have a leaflet you could send to me to pass on to the new owners, as I am putting a file together of useful contacts. I will definately recommend Gerrard's to them and hope they give you their business in the future.Many thanks again.
Work carried out quickly and efficiently. Simon was very pleasant and made sure I was happy about everything before he left.The staff were very attentive on the telephone. Altogether a good experience and an organisation I have used before and one which I can thoroughly recommend.
My suite looks absolutely great. I'm REALLY, REALLY delighted. Thank you so much.
Absolutely fantastic, I cannot believe how good the carpets have come up. I'm amazed! I even took a video of them being cleaned. Fantastic Results! Thanks.
Had my lounge carpet cleaned on Monday and will definitely be using Gerrard's again. Simon was really friendly and gave advice on how to maintain my carpet between cleans. The carpet looks great and the room smells fresh. I was satisfied with the price which was affordable and would recommend to others.
WOW! Amazing, the carpets look just like brand new, Amazing! If only people knew how good carpets come up after you've cleaned them. Definitely WOW!
What a fantastic service, prompt, professional, friendly and total value for money. No hesitation in recommending to others, who wish to use this company.
Very thorough, worked efficiently.
Extremely professional company
Simon has done an amazing job on my carpet, looks like new! All ready for the Christmas tree to go up now!
Excellent service, great job, very neat and tidy. Please thank Simon on our behalf.
Just wanted to say how pleased I am with the carpet cleaning. It's 14 years old and it was dirty now it's lovely and fresh and feels clean. I will recommend your company!
You did magic with my Carpet, you did a very professional job, My husband is so thrilled with the job done :,as he wont need to fork out for a new carpet would recommend Gerrards Carpet & Upholstery Cleaners to anyone wanting this service. Thanks!
Excellent service, punctual, hardworking and professional. Would recommend
Absolutely Perfect, One very, very happy customer. Will definitely be re-booking for next year.
Punctual, clean & tidy and carried out an excellent cleaning job to our sofa and armchairs with first class results. Would recommend highly - Maybe not the cheapest but you get what you pay for.
No complaints. Excellent overall.
Very polite and professional.
Great service, spot on time, very courteous gentleman, great carpet cleaning. A pleasure using this company and will definitely use again in the future.
We have used this company on a number of occasions, and a pink dralon suite came up sparkling. On this occasion we asked them to clean a cream chair which had been dirtied on removal, and our elderly dog had fouled an area in the sitting room. Both areas difficult to clean, and they were upfront about getting this kind of stain out but we decided to go ahead. He kept working on the areas, and the results were more than satisfactory. Well done Gerard's
Quick & efficient.
Excellent professional service. Would recommend to others.
No hesitation in recommending this contractor for any carpet cleaning
Extremely helpful lady on the phone. Punctual on day of job. Very pleased with result. Would highly recommend to friends.
we have had Gerrards many times over the years. They are always punctual, completely professional and do an excellent job. We certainly would never use any other company
Been using Gerrards for over 20 years and would never consider using anyone else. I have recommended to family and friends on numerous occasions and they agree.
Mr Gerrard has cleaned my carpets annually for a number of years. The process is quick, efficient and the carpets look like new every time. I would not hesitate to recommend Gerrard's to my friends and family.
My husband had walked in dirty oil and then, not realising, had transferred it on to the carpet. We had no success removing the stains and was convinced we would have to replace the carpet. I rang Gerrards to see if there was anything that they could do and Simon came that afternoon and removed every mark and stain even saying that it was complementary as a thank you for our custom. I really cannot recommend this company highly enough. They are so friendly yet so professional.
Simon Gerrard did a fantastic job of cleaning my suite & carpet. They look brand new and he works very hard, I shall be telling people to go to him for carpets & suites to be cleaned.
A fantastic job. Thank you!
Having used previous companies in the past, we were skeptical at first. However I have to say that the standard of cleaning work carried out is excellent - far exceeded our expectations - our 14 year old suite looks like new! Carpets also look fresh and clean - I would have no hesitation recommending this company and I will not use one else from now on!
Very pleased with the result, the performance and the time taken to complete.
Just wanted to let you know how pleased I am with the cleaning of my conservatory suite cushions -they look like new. The gentleman that came worked really hard and has done a great job. Thank you - I'm sure we will be seeing you again.
I chose Gerrards because they were a local family business and from the good reviews on their website, but mainly on enquiring about their service (My previous experiences of carpet cleaning firms had not been satisfactory - infact disasterous) I spoke to Sharon Gerrard she was so professional kind,friendly & enthusiastic about what their business was all about - she put my mind at rest. She provided me with a quote there & then. Yesterday Simon arrived punctually he was very professional, very smartly dressed and very polite & friendly - he spent 4 hours dilligently cleaning my carpet and suite. I am so thrilled with the results & the room smells so refreshed. He took my Persian Rug away for cleaning off-site & in a few days when it is dry he will bring it back again and help us to lay it again. This kind of service is very hard to find these days - so thankyou so much Sharon & Simon. I will definately use your services again and will not hesitate to recommend you to my friends,
I just want to say thank you my other half was thrilled with the carpets! Especially the stairs as he couldn't believe how clean they were.
"fantastic", Had carpet & rug cleaned yesterday. We knew they wanted cleaning, but the end result was Amazing,far better than expected. Would really Recommend them.Simon did a great job.
Brilliant service. Punctual and friendly. Carpet looks so much better. Very efficient would definitely recommend.
Cant praise this Company enough. Had my Carpet cleaned before Christmas. Good Job. Then spilled candle wax all over it. Asked Simon to come and see what he could do. Not an easy job but he did it. When finished he would not take any payment Above and beyond good Customer Service..
Just a quick line to thank you and Simon for the service you provided for us. Sarah and I are really pleased with the work you guys did for us. The carpets were cleaned perfectly and the building smelled lovely and clean as we walked in after the cleaning had been completed. We will definitely be using you guys again thatÃ¢â¬â¢s for sure.
My previous experience of carpet cleaning firms has not been particularly satisfactory and I have never used the same firm twice. Simon Gerrard cleaned our carpets on the above date and the results are excellent.The cleaning system Mr Gerrard uses is by far the best and I have no complaints about the standard of his work which he carried out thoroughly and efficiently. I also consider the cost of the work carried out to be very reasonable. I fully intend to arrange for Mr Gerrard to return in the future and I have no hesitation in recommending his services.
following a botched cleaning of my suite and carpet after a flood i contacted Gerrards, they quoted a price, a date, a time,all three were kept.the suite and carpet following Mr gerrard's visit look like new. what an excellent service, would and will recommend Gerrards specialist cleaning ltd to anyone. Cant wait for the suite to get dirty again. Thank you Gerrards.
Had my Mums carpet and armchairs cleaned yesterday by Gerrards. My Mum said Simon was a lovely man, very efficient and professional. All round excellent service. The carpet and upholstery cleaning gave the whole house a lift and my Mums spirits with it.
Gerrard's have made an excellent job of cleaning my carpets and upholstery and left everywhere neat and tidy. Would highly recommend them.
Great service with friendly, helpful staff. Carpets are lovely, clean and fresh. Will use the services again and most definitely recommend. Thanks very much :)
Absolutely amazing as usual. Simon can always make my carpets look brand new, which is a job in itself with 3 young children! First class service, thank you so much.
Very happy with all aspects of the service and the carpet has come up really clean.would defiantly recommend them
Absolutely fantastic carpet cleaning. I wasn't expecting our carpets to look so good after being cleaned. Wow! they are amazing and look just like they did when new. I won't hesitate to recommend you to family and friends. Thank you so much Simon.
My sofa and rug look great, on time , reliable and great price. I definately reccomend this company and will be using again in future
Fantastic carpet cleaners, they have an industrial cleaner which is a beast when it comes to tackling dirty carpets... Have used this company many times & will continue to use them. Had a carpet in our pub cleaned today & it looks brand new... Also the man who came & did the job was a lovely man who did another room free as a thank you for our custom.. So a big thumbs up to Gerrards Carpet Cleaners.
Used before. pleased with everything as always. Very pleasant man. Recommended to friends many times.
Great job, thank you so much!
Always the best. Friendly professional service at a good price for a well presented job done. Thank you. T. Storey
Very nice man, really good job.
A pleasure to deal with; an efficient professional approach - totally satisfied with the work - excellent value.
Very nice to deal with a Company who do what they say. I received excellent service and would not hesitate to recommend this Company. Delighted customer
Punctual, courteous professional service. I would recommend Gerrards to my family and friends.
Pleasant operator, first class service and perfect carpet. Will use again and recommend.
Gerrards arrived at exactly the time arranged. The carpets were cleaned expertly and Simon could not have been more courteous or helpful. We are absolutely delighted with the results.
I have just had my hall, stairs and landing carpets cleaned and I would like to say thank you for a great job! The service from start to finish has been very efficient and professional. I will definitely use your company again and will recommend you to family and friends.
I will certainly be getting a quote from them for my second suite and would have no hesitation recommending them to friends/family.
Simon was very professional and on time. Its the first time I have ever heard my partner say wow when she saw how clean Simon had got our carpet. No need to buy a new one now. I would recommend these guys to anyone.
Wow!!! Absolutely thrilled with our "new" carpets.Couldnt speak higher of the service received. Will definitely be using again.
Absolutely fantastic, would definitely recommend.
Gerrards are an honest, reliable company who do a very good job. When making my booking I was told if any cancellations came up I would be offered first refusal and true to their word when one came up, I was contacted immediately and offered an earlier appointment. I was very impressed.
Our cream carpets were terribly marked with grandchildren spilling food and drinks, and our dog doing what dogs do! Gerrards yet again came to the rescue. Not only are they reliable, they are competitively priced and they do an excellent job. Before you use anyone else give this company a try - you won't regret and you won't look back. Ian and Ann McCartney from Ashton
Extremely Satisfied. My suite is 195% better than it was.
Had carpets cleaned top to bottom in new house . Quality of work flawless and very reasonable pricing . Would recommend 100% and will definitely be using them again.
Very Pleased with the service. Simon's done a good, no a great job. Thank you!
The service provided was excellent, I doubt it could be bettered. I will be using them again in the future.
WE ARE DELIGHTED WITH THE CLEAN AND FRESHNESS OFF OUR CARPETS, THE WORK WAS CARRIED OUT WITHIN A FEW HOURS EFFICIENTLY, I WOULD HIGHLY RECOMMEND GERRADS TO ANYONE NEEDING CARPETS CLEANED
Will only ever recommend Gerrards now to people for cleaning of carpets and upholstery. My suites are gleaming and so soft after the conditioner treatment used after the clean
PROMPT, EFFICIENT, COURTEOUS OPERATORS ON SITE AND IN OFFICE. SUPPORT & GOOD INFORMATION GIVEN PRIOR TO THE VISIT.
I am absolutely over the moon with my suite. An excellent job was done, I'm so made up. Thank you.
very good worker
Really friendly and efficient, from booking to confirming time slot and arriving promptly on the day. Carpets look amazing afterwards. I have used Gerrards a few times now and will continue to do so. Very professional company that delivers a quality service.
i am quite please witht he results
Excellent worker, Nicely spoken, clean and tidy. Highly Recommended
Great service. Efficient, on time and quick. Would recommend them.
Really good to deal with a professional compnay. They were prompt and the overall service and standard excellent. Would recommend.
Just like new Delighted
Absolutely fabulous, we are so delighted with the results. All edges of our carpet have come clean and a beautiful smell as a bonus. The best carpet cleaner we have ever had.
Had Gerrards for some years now and find them very reliable and very effiecent.
We have used Gerrards many times over the past 10 years and have never been dissatisfied. Very prompt, courteous and they always go the extra mile. I would not hesitate to recommend them to anyone.
Simon did a fantastic job this week, thanks very much.
Brilliant results and a professional service!
I found them to be very punctual and efficient with very friendly service. The standard to which my carpet was cleaned after a teenage party was exceptional as I thought the carpet was beyond cleaning. I would thoroughly recommend them to anyone. Five stars all around.
Will definitely use again, good work.
No hesitation in using again. Many thanks
Always give excellent service, move furniture etc. Very pleasant people.
Used before. Very good standard.
We have used Gerrards a couple of times now and must say how efficient they are with a friendly approach. Prices very reasonable. Would definitely use again and recommend to anyone wanting a professional carpet cleaner.
Very pleasant young man. Another great job, thanks.
Would recommend to anybody. Would only be too happy for people to ask of my opinion.
Simon. Your usual excellent standard thanks. Appreciated.
Top job, really happy. Will definitely use you again.
I have used this service for many years and am always delighted with the results. Always prompt and courteous and reasonably priced. A five star service.
Absolutely cracking job, well impressed. Used many times and will continue to do so. Very satisfied customer.
The gentleman who came was very helpful and polite. He moved things we hadnt and did an excellent job
I booked Gerrards after reading all the high recommendations on the website and I just wanted to say - they were fantastic. Came at 11.15 (early) and was packing up by 12.45 after cleaning through a lounge, hallway, stairs and landing. Very impressed by the professionalism shown by Lee and the whole company with regards to ringing, booking, quote and service. Can not fault in anyway and would highly recommend Gerrards to anyone. Thank you.
Our carpet was cleaned yesterday morning and I am very pleased with the result. We won't hesitate to use you again and on the strength of that I recommended you to a friend, who has arranged for you to clean hers on Wednesday of next week. I've also put a link to your website on facebook
Excellent service - thank you
From initial contact, quoting, to carrying out the work, I found Gerrars extremely polite, helpful and friendly. The care and attention to detail when the carpets were done was exceptional. They did and excellent job, I am very pleased
Excellent serive and very polite gentleman who came to clean my carepts. He did an excellent job
The gentleman had a very pleasant manner. He was helpful enquiring about any stains and did his best to remove them. I was very pleased with the end result and would recommend the company to anyone. Also very informative regarding stain removal and left a product to help with any mishaps in the future. Friendly and professional.
Excellent service will recommend and use again.
Fantastic as usual. See you next Christmas.
Fabulous job as always, thank you!
This is the third time Gerrads have cleaned my carpets and the service is excellent and so are the results
I was thinking I need a new carpet....but it's come up like new again!!!
A smashing job as usual.
Always very satisfied
Fantastic forgot what colour it was would advise any one to employ you.Thankyou.
very pleased with the professional service provided. would recommned to all. thank you !
Excellent service, highly recommended
Very pleased with the service would use again many thanks.
Very impressed , carpet and rugs like new
Very impressed , carpet and rugs like new
It looks like new and has saved me buying a new carpet!
Very efficient and polite.
Very efficient and polite.
Very quick and friendly service.
My carpets look much better now and it was much easier than I expected...things were moved for me and it was all completed in very good time.
Carpets look like new
Friendly & efficient service
efficient, friendly service
Very very good service
All very good, worked well. Very pleased
This company provide an excellent service and always present in a professional manner. I would recommend to anyone wishing to have upholstery/carpets cleaned
Absolutely fantastic service from start to finish. Would highly recommend.
Very happy thanx
Always very professional and work excellent
I went round to my dads on his 78th birthday 5 Nov to find him and his wife trying to clean a carpet where radiator had leaked sludge. They had hired a carpet cleaner and got most if the water up but to say they were in panic and stressed is an understatement. I rang Gerrards and Sharon spoke at length to my dad putting his mind at rest. She then arranged for Simon to go round to clean the carpet as soon as it was completely dry. Not only did they do an excellent job on the carpet, but Sharon put my dads mind at rest, taking away some of his stress. Thanks. Gerrards to the rescue!
6 carpets all done to perfection, excellent service
Great job clean clean carpets Ã°Å¸ËâÃ°Å¸Ëâ very happy customer
I have used these for many & have alwayds found their work to be excellent
Used many time his work is quality
Reliable friendly successful and highly recommended.
My carpet looks brand new. Very pleased.
Wouldn't use anyone else
Punctual and polite, nice to see our lovely carpets again!
Reliable and efficient service
Really professional service and would happily recommend to anyone. Thank you Gerrards.
Well satisfied with friendly and professional service.
All work carried out was very professionally and with the least disruption. Would highly recommend.
Really pleased with the work, brought a tired sofa back to life. Would definitely recommend the service.
Really pleased with the work, brought a tired sofa back to life. Would definitely recommend the service.
This is the second time I have used this company and will definitely recommend them to others. First Class Service
This is the second time I have used this company and will definitely recommend them to others. First Class Service
The yong man who cleaned my carpets did a really good job. He was very professional & was neat & tidy in his dress. I did not have to move heavy furniture and was very helpful in his approach to the job he was doing. Would have him again.
Gerrards Carpet Cleaners came and cleaned my stairs and landing carpet, Simon was excellent and my carpet has never been as clean, it looked brand new. I was even left a little bottle of stain remover which I have used. Having two dogs and working from home myself, my stairs are used constantly. i would definitely recommend this company. In fact seven months later I am gonna ring them again 5*!