Comments from consumers who have used this trader
I called early afternoon and John was there within a couple of hours. He messaged me 30 mins before he arrived and was polite and friendly. I live on my own since my husband passed away in February this year so was very concerned about the security of my property. John reassured me that the lock he has fitted is not only secure but also under warranty and has advised me to keep his number handy in case of any problems. I am sure I will not need to as he checked the lock and also the fittings on the frame. I would highly recommend his company to my friends and family.
Very quick to respond. Very pleased with work done in repairing door after attempted break-in and fitting new locks. Very reasonable on price. We'll pleased with the service.
Really friendly and reliable. Updated on arrival time and completed the job quickly and efficiently. Gave some good advice and was happy with the work carried out.
Originally fixed my patio door which wouldnât lock and didnât hesitate to help fix my front door when asked. He then advised me to change my locks as the lock wasnât a good lock in my door. I did this and am really happy with the price and service. Highly recommended.
I cannot speak highly enough about John who came to change our locks today. His professionalism and expertise were exceptional. John replaced all of our locks and gave excellent advice. It was incredibly reassuring to have such a skilled professional in the house who worked with integrity and honesty. He rectified substandard work that weâd had done by another company.
Communication has been amazing and I was happy to add on extras based on John's advice.
Great service explained the requirements thoroughly and very knowledgeable. John is very pleasant and punctual keeps you updated on when he will be with you. I would have no problem recommending.
I had a door closure issue on a Sunday. Called and was advised that they could call to fix it. Arrived when they said and even texted ahead to confirm. Polite service, identified fault and fixed on the spot at a very reasonable price for a Sunday emergency.
I would happily recommend elite365 to anyone who needs a new lock or who has a faulty door. John was extremely professional, very helpful and explained the problem and actions required as he went along. My front door looked better than new when he was finished.
Really good communication. Great price. Reliable service. John was fantastic.
John arrived within 30 minutes of my telephone call. He explained all my options regarding new locks and quoted the appropriate costs to each option. John was very professional but friendly, he did not push me to purchase the most expensive option. He fitted the new lock there and then and was very clean and tidy. I would certainly use him again and I will be recommending him to friends and family.
We were worried because the front door wouldnât lock. John came round at the time he said he would. He knew straight away what the problem was. He gave me a quote before he started the job. He not only replaced the locking mechanism he told me the reason why it became faulty. He pointed out a loose hinge that made the door drop slightly, he fixed the hinge and realigned the door. He also cut me an extra key free of charge. He cleaned up after himself. We were very pleased with his workmanship and would highly recommend him.
Repared the door and replaced door locks. Workmanship excellent!!
Price was about what was expected, explained everything, cleaned up well after themselves. Started and finished in the time scale. Quality of workmanship is excellent. The overall finish was smart. Extremely pleased and would 100% recommend them
New mechanism to patio door and new lock fitted to front door. John told me the price beforehand and knew exactly what needed to be done before he even arrived. He even realigned the doors. Very professional and knowledgeable and would definitely recommend him.
We previously called Elite 365 for a lock repair and were impressed with their services, when we needed a door installation, we didn't hesitate to contact them again. John kept us informed on the expected delivery date and was very helpful, we would recommend Elite 365 locksmiths.
John was a very pleasant gentleman and arranged an appointment at a convenient time to carry out the work. Very efficient . John replaced a window mechanism that had seized up for a very reasonable price. Would not hesitate to use this company again in the future.
Arrived within the hour following initial phone call. Not the easiest of jobs (the door was permanently jammed shut) but this was no problem for John. Security advice given & new lock fitted at a fair price considering the extra time needed to finish the job. Highly recommended!
John was fab! He was punctual and text before he got here which is always helpful. Followed all social distancing and PPE protocols. He wasn't fazed by our quirky house which sometimes makes tradespeople scratch their heads. Re-aligned door, fitted new mechanism and two new locks. Well priced and done to a high standard. We are very happy and feel much safer!
Changed locks and extra keys on some other locks. All tricky with old doors and handles etc to preserve. Great job done
Prompt reliable service. Reasonably priced. Suggested options available which we were happy with. Very pleased with work done, recommended. Will be using for any future work needed.
Efficient, punctual, helpful.
Very efficient, let know when coming, upfront with cost, more than happy with work, very polite, explained what he was doing.
Got back to us quickly, went out quickly as possible as safety issue, dealt with my mother who is pensioner, vulnerable and she was well look after why he was there really lovely, brilliant, really happy. Also give plenty of choices/ideas over quality.
Professional, knows his stuff, does a good job, courteous, very good and clean.