Comments from consumers who have used this trader
Reviewed 16-Mar-2024
Highly recommend Elite365 My grandma had a new back patio door fitted a few months back (NOT by elite365) sadly the botched up the job leaving it difficult for her to unlock/lock the door to the point it caused physical pain. After a lot of back and forth with the original guy who fitted the door he just stopped answering and advised nothing was wrong I recommend Elite365 to her (as originally changed the locks when we moved into a new property, again amazing job, can't fault) Sadly, a lot of faults and issues with the door where found, but Elite365 explained them and showed my grandma. He was patient, helpful and explained everything and did a fantastic job. Thank you!
Reviewed 15-Mar-2024
John is a fabulous locksmith. Really efficient with great communications. John fixed a balcony door in our rented apartment in Salford Quays and recently changed the locks on our mailbox for a new tenant. Reasonably priced and trustworthy. Would recommend!
Reviewed 10-Jan-2024
Arrived at within the time scale promised Explained patiently what was wrong and how to fix the problem He was friendly and very understanding even when I confessed to oiling the lock with cooking oil I know not to do that again I would happily recommend
Reviewed 10-Dec-2023
Efficient and informative service from the locksmith. It was very refreshing as a female customer to be treated with respect on a technical job. No assumptions made about my knowledge or background and no mansplaining.
Reviewed 23-Nov-2023
John was punctual and worked extremely hard repairing the door bolts on the door. He was vey patient and explained to me what he was doing which I I found very helpful as I had no idea how the double glazed door bolts worked. John then replaced all my locks.He explained what he was doing and how the locks worked. John was very polite and made sure that everything was working as well as tidying up, I will definately reccomend John to other people.
Reviewed 21-Nov-2023
Very prompt and efficient service. John was professional , polite and explained our options clearly. Would definitely recommend him.
Reviewed 18-Oct-2023
Door handles needed Changing, John came and advised and changed the handle, the service was quick and very friendly and I would highly recommend him to anyone .
Reviewed 14-Oct-2023
Excellent response time came that same morning. Friendly and efficient service and useful advice given!
Reviewed 09-Oct-2023
Weâd been broken into at 1:50am so still shaking I called John and he was at our house 20mins later. What a top bloke. We were still in shock but John was brilliant,reassuring us and he even found my car key that the burglars had dropped. He fitted a new barrel on the night and weâve had him back to replace all our others with 3* rated locks. I canât recommend him highly enough. Cheers John.
Reviewed 09-Oct-2023
John was very helpful - sorted the lock out quickly and efficiently!
Reviewed 09-Oct-2023
Excellent service replacing a number of locks. Prompt service with lots of advice given. Would thoroughly recommend
Reviewed 15-Sep-2023
First class service. Very knowledgable and thorough. Great advice given. Always use for lock problems.
Reviewed 09-Sep-2023
Called out to patio door lock mechanism Excellent service from first contact. Came promptly on the day. Fully appraised me of the job - even did himself out of work as I expected a replacement was required, but repaired the parts required. Tidied up on completion. Highly recommended
Reviewed 08-Sep-2023
John changed a lock on my front door. He was punctual and professional. The most important thing he did was to look for ways to reduce the cost. A true "value for money" first class service,
Reviewed 13-Aug-2023
We have the locks changed on two doors in one of our rental properties and we received amazing service. We are able to book him in the next day and he arrived on time and did the job in a very efficient manor, would highly recommend and will defiantly use him again in the future.
Reviewed 18-Jul-2023
Very quick to respond, knowledgeable and professional. Couldnât ask for more.
Reviewed 16-Jul-2023
John provided an excellent service, from a prompt response to my enquiry, turning up on time and doing a professional job. John was competitively priced and friendly. I would highly recommend and use every time.
Reviewed 15-Jun-2023
A fantastic service very helpful friendly workman. He came to replace a faulty lock but saw another problem with my door. He stayed till he had fixed the problem Would definitely recommend him
Reviewed 08-Jun-2023
Replaced some window locks that were faulty. Was on time Was very efficient The price for the work done was reasonable
Reviewed 19-Apr-2023
Replied the link on the back door, quickly and efficiently. There was no mess or damage and he even repositioned the door so the lock wouldn't be damaged again. Also repaired my front door even though that was not part of the original job. Fantastic service
Reviewed 13-Apr-2023
Polite and helpful initial contact. With persistence and experience found a workable solution to a tricky problem. Business model reassuringly well organised. Highly recommended.
Reviewed 04-Jan-2023
Great service would highly recommend
Reviewed 01-Jan-2023
Very good service and advice regarding the best solution to our needs.
Reviewed 01-Jan-2023
Just all round excellent. Prompt,friendly, and efficient.
Reviewed 01-Jan-2023
Highly recommend John! Had three locks changed and all were fitted very quickly. All the locks are working great and his prices are very good for the services he provided.
Reviewed 01-Jan-2023
Highly recommend John! Had three locks changed and all were fitted very quickly. All the locks are working great and his prices are very good for the services he provided.
Reviewed 02-Oct-2022
Lock repaired on sliding patio door after it wouldn't lock. Spoke with John who was friendly, he called me back within a few minutes to let me know a locksmith would be with me in about 40 minutes after completing another job. After I'd forwarded my address, John sent me a text to let me know the locksmith had finished his other job early and would be with me in 15 minutes!James was friendly and professional, identified the problem quickly and had the lock repaired in less than 10 minutes. Even adjusted the hinges on our front door on his way out to make it more secure!Overall, great service from start to finish. All this at nearly 10pm on a Sunday night too! Would highly recommend and will use Elite 365 again when needed. Thanks ????
Reviewed 23-Sep-2022
Really friendly and always on time. Even called me to make sure he gave me multiple of options of what I could do to make sure I was making the right decisions. Very knowledgeable about regulations to help advise. Really professional work. Highly recommend.
Reviewed 22-Aug-2022
Excellent! Prompt,efficient,explanatory. John changed my door locks and sorted out some other problems with absolutely no hassle whatsoever. Exactly the type of workman you want coming to your home. Would 100% use this company forever more! 10 out of 10
Reviewed 22-Jun-2022
John came out to me within 30 mins of my first contact as a key had got stuck in the door so I couldnât secure the property, john was polite, friendly and explained as well as showed me what the problem was, he replaced the damaged mechanism, put a new barrel in and cut me some extra keys, absolute quality service and I highly recommend him
Reviewed 12-Jun-2022
I had a faulty front door lock that needed to be replaced. John identified the original lock had failed due to poor installation of the door originally. He showed me the issue and has also documented it to use for a warranty claim. John also adjusted a rear patio door that was beginning to struggle to close with the lock. He was prompt, punctual and very knowledgeable and wouldn't hesitate to recommend him.
Reviewed 12-Jun-2022
Locks fitted to all our doors making the bungalow more secure. New reinforced Integral door fitted to garage with secure lock. This work was carried out in a very professional and courteous manner. Guarantee booklet/contract booklet with detailed explanation given , key ring and pen. A great service!
Reviewed 02-Jun-2022
5* service from John and his company. John has gone above and beyond to help us move into our bungalow and make sure our doors are secure. Fantastic locksmith. We also had new doors and a window/locks and new fascias, soffits, flashing and guttering. All works have been completed professionally and quickly, wholly recommended.
Reviewed 02-Jun-2022
John was superb. Very knowledgable, open to discussion on my needs for locks and security so as to ensure the right installations were made to meet my budget. He was also kind enough to guide me on my front doors and how to maintain them and what to look out for in terms of issues, before completing a quick repair at no extra cost!
Reviewed 16-May-2022
I called early afternoon and John was there within a couple of hours. He messaged me 30 mins before he arrived and was polite and friendly. I live on my own since my husband passed away in February this year so was very concerned about the security of my property. John reassured me that the lock he has fitted is not only secure but also under warranty and has advised me to keep his number handy in case of any problems. I am sure I will not need to as he checked the lock and also the fittings on the frame. I would highly recommend his company to my friends and family.
Reviewed 06-May-2022
Very quick to respond. Very pleased with work done in repairing door after attempted break-in and fitting new locks. Very reasonable on price. We'll pleased with the service.
Reviewed 06-May-2022
Really friendly and reliable. Updated on arrival time and completed the job quickly and efficiently. Gave some good advice and was happy with the work carried out.
Reviewed 22-Apr-2022
Originally fixed my patio door which wouldnât lock and didnât hesitate to help fix my front door when asked. He then advised me to change my locks as the lock wasnât a good lock in my door. I did this and am really happy with the price and service. Highly recommended.
Reviewed 29-Mar-2022
I cannot speak highly enough about John who came to change our locks today. His professionalism and expertise were exceptional. John replaced all of our locks and gave excellent advice. It was incredibly reassuring to have such a skilled professional in the house who worked with integrity and honesty. He rectified substandard work that weâd had done by another company.
Reviewed 23-Mar-2022
Communication has been amazing and I was happy to add on extras based on John's advice.
Reviewed 09-Mar-2022
Great service explained the requirements thoroughly and very knowledgeable. John is very pleasant and punctual keeps you updated on when he will be with you. I would have no problem recommending.
Reviewed 04-Mar-2022
I had a door closure issue on a Sunday. Called and was advised that they could call to fix it. Arrived when they said and even texted ahead to confirm. Polite service, identified fault and fixed on the spot at a very reasonable price for a Sunday emergency.
Reviewed 04-Mar-2022
I would happily recommend elite365 to anyone who needs a new lock or who has a faulty door. John was extremely professional, very helpful and explained the problem and actions required as he went along. My front door looked better than new when he was finished.
Reviewed 26-Feb-2022
Really good communication. Great price. Reliable service. John was fantastic.
Reviewed 24-Feb-2022
John arrived within 30 minutes of my telephone call. He explained all my options regarding new locks and quoted the appropriate costs to each option. John was very professional but friendly, he did not push me to purchase the most expensive option. He fitted the new lock there and then and was very clean and tidy. I would certainly use him again and I will be recommending him to friends and family.
Reviewed 15-Feb-2022
We were worried because the front door wouldnât lock. John came round at the time he said he would. He knew straight away what the problem was. He gave me a quote before he started the job. He not only replaced the locking mechanism he told me the reason why it became faulty. He pointed out a loose hinge that made the door drop slightly, he fixed the hinge and realigned the door. He also cut me an extra key free of charge. He cleaned up after himself. We were very pleased with his workmanship and would highly recommend him.
Reviewed 07-Feb-2022
Repared the door and replaced door locks. Workmanship excellent!!
Reviewed 11-Oct-2021
Price was about what was expected, explained everything, cleaned up well after themselves. Started and finished in the time scale. Quality of workmanship is excellent. The overall finish was smart. Extremely pleased and would 100% recommend them
Reviewed 11-Aug-2021
New mechanism to patio door and new lock fitted to front door. John told me the price beforehand and knew exactly what needed to be done before he even arrived. He even realigned the doors. Very professional and knowledgeable and would definitely recommend him.
Reviewed 15-Jun-2021
We previously called Elite 365 for a lock repair and were impressed with their services, when we needed a door installation, we didn't hesitate to contact them again. John kept us informed on the expected delivery date and was very helpful, we would recommend Elite 365 locksmiths.
Reviewed 23-Apr-2021
John was a very pleasant gentleman and arranged an appointment at a convenient time to carry out the work. Very efficient . John replaced a window mechanism that had seized up for a very reasonable price. Would not hesitate to use this company again in the future.
Reviewed 29-Mar-2021
Arrived within the hour following initial phone call. Not the easiest of jobs (the door was permanently jammed shut) but this was no problem for John. Security advice given & new lock fitted at a fair price considering the extra time needed to finish the job. Highly recommended!
Reviewed 02-Mar-2021
John was fab! He was punctual and text before he got here which is always helpful. Followed all social distancing and PPE protocols. He wasn't fazed by our quirky house which sometimes makes tradespeople scratch their heads. Re-aligned door, fitted new mechanism and two new locks. Well priced and done to a high standard. We are very happy and feel much safer!
Reviewed 20-Nov-2020
Changed locks and extra keys on some other locks. All tricky with old doors and handles etc to preserve. Great job done
Reviewed 11-Sep-2020
Prompt reliable service. Reasonably priced. Suggested options available which we were happy with. Very pleased with work done, recommended. Will be using for any future work needed.
Reviewed 14-Jun-2019
Efficient, punctual, helpful.
Reviewed 05-Jun-2019
Very efficient, let know when coming, upfront with cost, more than happy with work, very polite, explained what he was doing.
Reviewed 05-Jun-2019
Got back to us quickly, went out quickly as possible as safety issue, dealt with my mother who is pensioner, vulnerable and she was well look after why he was there really lovely, brilliant, really happy. Also give plenty of choices/ideas over quality.
Reviewed 05-Jun-2019
Professional, knows his stuff, does a good job, courteous, very good and clean.
